订购信息
定制说明
1.定制需求描述：客户可以根据目标市场需求提供详细的产品规格，包括但不限于电机功率、电池类型和容量、车辆颜色、品牌标识和附加功能。
二.技术要求：定制产品必须符合接收国的安全和性能标准，例如，欧洲市场需要满足EEC认证。技术参数必须明确，包括电机性能、电池寿命、控制器规格等。
3.数量要求：客户应提供最小订货量(MOQ)，并指定该批次的订单大小。大额订单可以享受一定的优惠政策。
4.发货时间：客户需要指定具体的发货时间框架，如xx天内发货首批定制样品，后续批量订单按双方约定的生产周期逐步发货。
5.定制样品：需要提前提供定制样品进行评估和测试，以确保样品符合客户的特定要求。样品制作和评估时间将包含在交付时间中。
定制价格：定制产品的价格根据客户的具体需求和订购量，双方协商确定。大量订购可以享受折扣。
7.支付方式：接受多种支付方式，包括电汇、信用证等。定金、货到付款等具体支付方式将在定制协议中详细说明。
8.定制协议：客户将与爱玛电动汽车有限公司签署详细的定制协议，包括技术规格、价格条款、交货时间、付款条款、知识产权、保密协议等条款。
9.售后服务：定制产品享受相应的保修期和售后服务支持。如果在保修期内发生非人为损坏，供应商将提供免费维修或更换。
10.合作模式：支持长期合作关系，建立稳定的供需关系，定期提供技术升级和产品迭代，确保长期合作伙伴的市场竞争力。
1、包装规格：爱马虎牌X6电动摩托车采用坚固的纸箱和泡沫垫，确保车身在运输过程中稳定、防震。尺寸可根据产品的实际尺寸进行定制，以减少运输量和成本。
2.运输方式：根据客户需求和目的地距离，选择海运或空运，确保经济高效。
3、标识：每个包裹上都有明确的标识，包括易碎、正面朝上、防潮、电动汽车，以及相应的运输和搬运警示。
4.快递模式：与信誉良好的物流公司合作，提供上门快递服务，确保产品安全可靠地到达目的地。
5.防护措施：在包装内部使用具有良好缓冲效果的材料，如泡沫塑料或泡沫橡胶，将意外冲击和振动对产品的影响降至最低。
6.运输成本：根据客户选择的运输方式、目的地、运输重量和运量计算，确保成本透明合理，无隐性收费。
7.国际认证：爱马虎X6已通过EEC认证，符合目的地国进口要求。它可以为客户提供相应的证明文件，以确保顺利通关。
支付方式
退货退款
退款政策
一、退还条件和程序
1. Product defect or damage: after receiving the Aima Tiger X6 electric motorcycle, if the customer finds that the product is defective or damaged during transportation, he can apply for a return within 7 working days after receiving the goods. Customers need to provide photos or videos of the products to prove that they are defective or damaged, and submit a return application through our customer service center.
two。 Wrong delivery: if the product received is not in conformity with the order (such as incorrect model or specification), the customer can submit a return application within 7 working days after receiving the goods, and we will be fully responsible for the return freight.
3. Return process: after the return application has been approved, we will provide the return address and shipping instructions. The customer shall ensure that the product is packaged completely and unused and attach all original packaging materials as well as invoices and other supporting documents. The product must be returned to the designated return address within 14 working days after the return is approved.
II. Refund clause
1. Refund time: after receiving the returned product and verifying that its conditions are in line with the return policy, the refund will be processed within 7 working days. The refund will be returned to the customer's account in accordance with the original payment method.
two。 Deduction: for returns caused by personal reasons rather than product problems (if the customer changes his mind), we will make a refund after deducting the corresponding shipping and handling charges. Return applications that are not quality problems due to the expiration of the return window or the use or damage of the goods are not accepted.
Third, protect the rights and interests of customers
We are committed to providing high quality products and services. The purpose of the return and refund policy is to protect the rights and interests of customers and ensure that they are fully satisfied with the electric motorcycles they have purchased. If there are any problems, our customer service team will do everything we can to help solve them.
信任和财务控制
Our return policy is designed to build and maintain customer trust while ensuring financial stability and controllability. We follow the principles of transparency and impartiality to ensure the compliance and efficiency of all return and refund activities.
V. competitive advantage
We provide flexible and customer-friendly return and refund policies and have a competitive advantage in the same industry. Our goal is to become your trusted B2B partner through excellent customer service and reliable quality control. We believe that a good refund policy will consolidate our long-term relationship with our customers.
